Harris Interactive Report state that 89 percent of the customers stopped going to a particular salon due to the bad experience. They further stated that 86 percent of the customers are ready to pay more for a better experience. For improving customer service, you need to work on certain points such as establishing a good communication system between customers and your employees. You also need to ensure that you don’t make customers wait for too long, offer them something to eat or drink and ask them to write down reviews. I am Thomas Salzano, a New Jersey-based hairstylist who loves to write about the latest trends of the hairstyling world.
Thomas Salzano is a rising hair stylist, travel enthusiast, blogger, photographer and motivational speaker. Thomas N Salzano loves to explore the world and have strong knowledge about world's top tourist places. Thomas has explored many places across the globe especially in Asia and Europe.