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Showing posts from July, 2018

How to Improve Customer Service for Your Salon?

Harris Interactive Report state that 89 percent of the customers stopped going to a particular salon due to the bad experience. They further stated that 86 percent of the customers are ready to pay more for a better experience. For improving customer service, you need to work on certain points such as establishing a good communication system between customers and your employees. You also need to ensure that you don’t make customers wait for too long, offer them something to eat or drink and ask them to write down reviews. I am Thomas Salzano, a New Jersey-based hairstylist who loves to write about the latest trends of the hairstyling world.